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Relationships Count As Handelsbanken Celebrates 15 Years In Doncaster

Local relationship bank, Handelsbanken, is this week celebrating its 15th anniversary serving individual, corporate and wealth asset management customers in Doncaster.

Since opening its doors on Richmond Business Park in June, 2007, the branch has grown at a rapid pace, predominantly through word-of-mouth recommendation. Built on long-term sustainable values and committed to delivering high levels of bespoke customer service, Handelsbanken branches place a focus on forming lasting relationships with locally-based customers who share the bank's values. At Handelsbanken, customers benefit from direct access to experienced teams who are empowered to make decisions locally. Handelsbanken does not have any product or sales targets, helping to ensure customers' best interests remain central to decision-making. Doncaster branch manager, Andrew Kerley, says the branch’s experienced team of 15 local bankers has developed steadily and today supports a wide range of customers with their banking and wealth management needs, adding: “It has been an honour to serve and work in this community for the last 15 years. At Handelsbanken, we aim to provide the very best possible service we can to our customers, offering them high levels of bespoke customer service. We are pleased that so many have been able to feel the benefit of this and look forward to working with more and more customers both now and in the future." Handelsbanken's distinct approach has seen the Bank rated top for customer satisfaction for 13 years running, in an independent survey of British banks’ personal and business customers. In February 2021, Handelsbanken was named the most recommended provider of relationship/account management for SME banking by the Competition and Markets Authority's Independent Service Quality Survey for business banking - with 84% of SME banking customers saying they would be extremely or very likely to recommend Handelsbanken's relationship/account management to other SMEs. Handelsbanken has been named in the top 3 of the world's safest commercial banks in Global Finance's ranking of the World's Safest Banks 2021. This reflects the Bank’s long-term focus and prudent, consistent approach to banking throughout all economic conditions.

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