Redline Assured Security: Why Digitising SeMS Must Keep People at the Centre

https://www.trustredline.co.uk/about-us/news/news/security-management-systems-balancing-people-processes-and-technology/Redline Assured Security: Why Digitising SeMS Must Keep People at the Centre
 
Redline Assured Security’s Head of Technology, Craig Kyson, shares his insights on the future of Security Management Systems (SeMS) in a rapidly digitising world.
 
‘AI won’t replace you, but the person who knows how to use it will.’ This familiar phrase rings especially true in the security sector, where technology is evolving at pace. Yet, as Craig explains, the real strength of any SeMS lies in the interplay between technology, processes and, crucially, people.
 
‘No matter how sophisticated our tools become, human judgement and presence remain irreplaceable’, says Redline’s expert. ‘Digitisation should make security more human, not less’, he adds.
The article explores the limitations of technology alone, emphasising that a resilient SeMS is built on collaboration, communication and a culture of vigilance. ‘Without clear communication and a culture that values responsibility, even the smartest tech becomes fragile’, Craig notes.
 
With AI and automation transforming the industry, the article challenges organisations to ask: How does this empower the people responsible for keeping us safe? The upcoming Redline SeMS add-in: Performance Matrix, is an example of technology designed to support, not replace, frontline staff.
 
‘Security still begins and ends with people. Our role is to provide the tools and support, but it’s well-trained, vigilant staff who make the difference’, Craig concludes.
 
Read the full article at trustredline.co.uk to learn how Redline is shaping the future of security management.