Castle Howard earns Deaf Awareness stamp of approval after inclusivity training

Castle Howard, one of Yorkshire’s most iconic estates, has been officially recognised for its commitment to inclusivity after completing Deaf Awareness training delivered by Doncaster Deaf Trust.
 
A team of 20 staff took part in the interactive session, learning about d/Deaf culture and practical ways to communicate with Deaf customers.
 
Hannah Anderson, who delivered the training for Doncaster Deaf Trust said: “It was a fantastic session with such an amazing team who are passionate about accessibility.
 
“The tips and techniques shared will help them confidently communicate with d/Deaf customers. We are very happy to award them with our official Deaf Awareness stamp of approval.”
 
The bespoke stamp was designed by three talented students - Noah Groom Jones and Jade Hutchinson from Communication Specialist College Doncaster, and Keira Burnett from Doncaster
School for the Deaf – symbolising a shared commitment to making Yorkshire a  Deaf aware region.
 
Castle Howard joins a growing network of more than 19 other organisations, schools, and businesses across Yorkshire who have received this recognition in 2025, including Grimm & Co, Wales High School, Wincanton, and NHS Audiology at Doncaster and Bassetlaw Teaching Hospital.
 
Chris Convery, head of people at Castle Howard said: “We thoroughly enjoyed the training and learned so much from Hannah. This recognition reflects our commitment to welcoming and supporting the Deaf community. We are hosting a multitude of BSL-interpreted events this Christmas, including interpreted Father Christmas performances and interpreted sessions as part of
our Wizard of Oz experience in the House, and the training will help our teams develop in confidence to offer a better and more inclusive welcome to d/Deaf visitors.”
 
Natalie Pollard, BSL Manager at Doncaster Deaf Trust, said: “It is extremely heartening to see organisations in Yorkshire embracing our Deaf Awareness training and proudly displaying the official stamp.
 
“It’s a meaningful way to show their commitment to creating more inclusive environments for Deaf people. The training equips teams with practical knowledge and understanding, and the stamp recognises their dedication to making a difference.”
 
Find out more about Deaf Awareness training and how your organisation can get involved at www.deaf-trust.co.uk