Handling Difficult Conversations & Conflict in the Workplace (2 x half day sessions)
Date and Time
Wednesday Jul 14, 2021
9:00 AM - 12:00 PM BST
Location
Currently online.
Fees/Admission
Members: £75
Non-Members: £105
Contact Information
Rebecca Nightingale
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Description
Learn how to identify and resolve conflict in the workplace and how to plan and relay difficult conversations and messages to your team.
Wednesday 14th & Wednesday 21st July 2021 (9:00am-12:00pm)
Attendance on both dates is required to complete the course.
Key content:
- Causes of conflict in the workplace.
- Why some conflict is good and necessary.
- The impact of negative conflict and attitude issues on individual, team and organisational performance.
- Identifying situations and concerns that need addressing.
- Planning and carrying out difficult conversations.
- Practical tips and techniques to manage conflict effectively.
Joining instructions:
Joining instructions and invoice for payment will be sent directly from Doncaster College. The online training session will be delivered via Microsoft Teams.
Other information:
This is a 1 day course delivered as 2 x half day sessions (14th & 21st July 2021). You will automatically be booked onto sessions 2.
Membership at the Chamber enables you to attend discounted training sessions as well a whole host of other services. For more details or to speak to one of the team about membership please click here.
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