Customer Excellence

Description

We're not just discussing customer service but transforming it into an art that goes beyond transactions.  We're here to embody Customer Excellence in our roles, enhancing every interaction with our customers.  How can we embody it in our roles?  We will unravel its layers and dimensions, and together, we will construct a shared understanding of what Customer Excellence truly entails.  Our goal is to equip you with the insights and tools necessary to make your sales process not just efficient, but also a delightful experience for your customers.

What We Will Cover:

• What does Customer Excellence mean to you?
• Customer Journey vs. Customer Experience
• Making your sales process work for your customer

Hosted by Hayden Fox - The Sales Geek

'Sales' has become a dirty word.  Sales Geek is on a mission to change the way the world perceives sales by focusing on helping our clients sell more products, more often and more ethically.  Sales Geek is an award-winning company and one of a few that are endorsed by the Institute of Sales Professionals, we love sales.  With many Sales Geeks now in the US and the UK, we are living by our mission.  We are experienced Sales Directors, and our training is designed to build the next generation of salespeople.  Whether you know it or not, whether you have 'sales' in your job title or not, everyone is in sales and everyone can learn more and play their part in changing the way the world perceives sales. 

The Sales Geek, Hayden Fox, is a seasoned sales professional and entrepreneur, boasting a distinguished career spanning over two decades.  With over a decade spent as a senior leader at the board level, Hayden embodies a forward-thinking approach, spearheading the modernisation of sales enablement and leadership and has guided a global sales team to achieve unprecedented growth.